The Forensic Psychologist Service Ltd provides a range of services including expert witness, teaching, training, supervision, consultancy, clinical and therapeutic services.
We take data protection very seriously and we act in compliance with the General Data Protection Regulation (GDPR) at all times.
We are committed to ensuring your personal information is protected and that you have a clear understanding of how and why we use your personal data.
How to contact us
The Forensic Psychologist Service is responsible for ensuring your personal information is managed correctly. If you have any questions or would like to exercise your privacy rights, this is how to get in touch.
Dr Louise Bowers, HCPC Registered Forensic Psychologist, is the data controller for The Forensic Psychologist Service (South) Ltd. The Forensic Psychologist Service (South) Ltd. is registered with the Information Commissioners Office and the company registration number is Z3086407.
PO Box 9551
Emma Stevenson, HCPC Registered Forensic Psychologist, is the data controller for The Forensic Psychologist Service (North) Ltd. The Forensic Psychologist Service (North) Ltd. is registered with the Information Commissioners Office and the company registration number is Z317067X.
PO Box 279
How we process your information
This varies, dependent on your reason for engaging with the Forensic Psychologist Service.
1) Initial enquiries to our office
Contacting us by email - The Forensic Psychologist Service stores emails on our servers so we can refer back to them to help resolve your enquiry. Our servers are GDPR compliant, and emails are stored on password protected and encrypted hardware. We do not receive or store emails on our phones. We will destroy your email once your query is dealt with. If we go onto provide a service for you, your data will be processed as per the details below.
Calling us - If you call us, we will record your call line Identification unless you withhold your number. We will delete this number as soon as your enquiry is dealt with. We do not record telephone calls. We will respond to any messages left on our voicemail system as soon as possible and then we will delete them.
Writing to us - if you write to us we will scan your letter and store an electronic copy of the letter on password protected and encrypted hardware before destroying the original letter. We will destroy the electronic copy of your letter once your query is dealt with. If we go onto provide a service for you, your data will be processed as per the details below.
2) Users of our services (expert witness, teaching and training, supervision and consultancy, clinical and therapeutic services)
2.1 What categories of personal data do we process?
Criminal justice/ mental health/ education/ children’s services cases
Names, addresses, dates of birth and other personal data contained in case files, witness statements and other evidence relevant to the issues
Health information contained in medical records, together with information on sex, race and ethnic origin
Information about behaviour (including crimes committed) and psychological functioning contained in case files
Personal data in invoices and copy receipts, accounting records, tax returns and related information
Names, other personal data contained in employee files (such as application forms, assessments etc)
Health information contained in employee files, together with information on sex, race and ethnic origin
Information about behaviour and psychological functioning contained in employee records and supervision/ training notes
Personal data in invoices and copy receipts, accounting records, tax returns and related information
Members of staff
Names, addresses, dates of birth, personal email addresses and telephone numbers
CVs, contracts of employment, salaries
Bank details and pay slips
Special category data (‘sensitive’ information)
trade union membership
health (physical and mental)
2.2 Why do we process the data?
The data that The Forensic Psychologist Service Ltd. processes is generally provided by the instructing party and their partner agencies (which includes but is not limited to criminal justice agencies, universities and social care departments), and by the client or service user (eg prisoner, patient, student).
The reason we collect and process this data is so that we can carry out our legitimate business (ie so that we can do our job properly). For example, we need the right information to prepare a valid expert witness report, or to provide effective therapy or supervision.
Personal data must be processed in a lawful way according to the legitimising conditions set out in the GDPR. The Forensic Psychologist Service Ltd. generally relies on the following legitimising conditions:
Legitimate interest as a business
Contract (with employees)
When processing special category data, The Forensic Psychologist Service Ltd. generally relies on one of the following additional legitimising conditions:
Criminal offence data:
The Forensic Psychologist Service Ltd. may also process personal data relating to criminal convictions and offences, or related security measures, under the control of an official authority (such as HMPPS, the police or courts)
2.3 How long do we retain your data for?
The retention periods for the personal data The Forensic Psychologist Service Ltd. stores varies depending on the nature of the service we are providing:
99 years for life sentence and indeterminate sentence prisoners
7 years after sentence expiry date for determinate sentence prisoners
7 years for other criminal justice cases and for mental health service users
Until the age of 25 for children (unless they are subject to criminal sentences, in which case retention periods for sentencing apply)
For the term of employment, and then 6 years from the end of the financial year for employee data
For data collected working with professionals 6 years
For students’ data is kept until they pass their qualification
1 month for data stored via email or telephone communications (following which it must be stored in another format if the data is being retained).
2.4 Who do we share your personal data with?
The Forensic Psychologist Service Ltd. shares personal data internally on a strictly need to know basis. Special category data and personnel files held electronically are encrypted with restricted access. Hard copy special category and other personal data is stored securely with restricted access.
We do not share personal data with anyone external to the organisation unless this is necessary to achieve our business purposes. Personal data may be shared with:
Those who have instructed us as an expert witness/ psychologist and their partner agencies (as defined by the instructing party).
Other professionals where there is a legitimate purpose
Website providers (employee information only)
Accountants and other professional advisers (employee data only for example professional indemnity provider)
HMRC (employee data only)
Companies House (employee data only)
With others pursuant to a court order
In exceptional circumstances, such as where there is an identified risk to yourself or other members of the public, then we may contact other services, such as your social worker, GP or police without your consent, as this is a professional obligation; see The British Psychological Society, Generic Professional Practice Guidelines www.bps.org.uk.
However, we would always try to inform you if we were going to do this, unless this would raise the risk to you or others.
There may be some circumstances where we are legally obliged to share information. For example, under the UK Terrorism Act or Money Laundering Act, or if a court ordered this. In these case we will always satisfy ourselves that we have lawful and legal basis on which to share the information and document our decision making.
2.5 How do we make sure your data is secure?
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical (eg locked offices and cabinets), electronic (eg password protected encrypted hardware), and managerial procedures (eg DBS cleared staff) to safeguard and secure the information we collect. In addition, we require any third party we may use (eg accountants, website hosts) to be GDPR compliant.
2.6 What rights do you have in relation to your personal data?
We are committed to protecting your right to privacy and you can expect certain things when we are holding and processing your data. These rights include:
The right to be given information about how we process your data and why
The right to have a copy of the personal information we hold on you
The right to correct any inaccurate data hold on you, and to add to the information we hold about you if it is incomplete
The right to be forgotten and have your personal data destroyed (in certain circumstances)
The right to request us to restrict the processing of your personal data ((in certain circumstances)
The right to ask us to transfer your personal data (only applies to data you have given to us)
The right to object to us processing your data
You can see a lot more information on these rights on the UK Information Commissioner’s Office website:
3) Visitors to our website
You cannot contact us through our website via a contact form therefore our website does not process or hold any personally identifiable information about you.
When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way which does not identify anyone.
Our website is built using the Wix platform. Click here to find out more about the specific cookies Wix places on our website.
You may wish to visit www.allaboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers.
You will also find details on how to delete cookies from your computer as well as more general information about cookies.
For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. Please be aware that restricting cookies may impact on the functionality of our (and other) websites.
How to Complain
If you have any concerns with regards to the use of your personal data, please contact Dr Louise Bowers or Emma Stevenson in the first instance.
If you are not satisfied with the response you have received, or are concerned about how The Forensic Psychologist Service has processed your personal data, you can complain to the Information Commissioners Office (ICO).
Changes to this Policy
If we change the way we process your personal data, we will update this policy.
If we make significant changes, we will contact you as soon as possible to let you know.